2-YEAR WARRANTY

HUMUSOFT offers a two-year warranty for all products.
The warranty period commences at the delivery date.

Our standard process for warranty repairs:

• 1. Customer eliminates possible causes of wrong board usage, errors in connections, etc. to avoid sending good board back and forth.
• 2. If it is clear that the board is faulty, customer sends it to us (transport paid by the customer).
• 3. We test the board and decide whether the fault has been caused by wrong workmanship on our side, or by incorrect use on the customer side. If it's clearly a customer fault, the repair is not a warranty repair, customer pays for it and for the transport from us. In all other cases, we consider it as warranty repair and will send repaired / replaced card to the customer free of charge.

If you have questions or need to make a claim, please call:

+420 284 011 740

or send e-mail at eshop@humusoft.com.